Chapter 3:  FARES

Article 14º. Fares established for this Service shall be those approved by the relevant Authorities. Any modifications shall be made according to the current legislation at any given time.

Article 15º. Following the approval of any fare modification pursuant to law, these shall be notified to users as established in article 4.

Article 16º. No fares other than those officially authorised for the Concession holder shall be valid, and all passengers are required to pay the corresponding amount, except in those cases expressly stated in these Byelaws or any other regulation that may be approved..

Chapter 4:  SINGLE AND MULTIPLE JOURNEY FARES AND TRAVEL CARDS

Article 17º. There shall be different types of fares such as single, multiple journey fares and travel cards that shall entitle holders to use Elche's Local Public Transport Bus Service. Their denominations and features shall be those determined and approved by the Local Council for that purpose. These are currently as follows:

• Ordinary fare

€ 1.35 ticket

• Special service fare

€ 1.45 ticket

• Ordinary travel card (10 journeys)

P.V.P. per recharge: € 8.40 (the recharge expires after 2 years)

• School travel card (10 journeys)

P.V.P. per recharge: € 6.40 (the recharge expires after 2 years)

• Youth travel card (10 journeys)

P.V.P. per recharge: € 6.40 (the recharge expires after 2 years)

• Large family travel card (10 journeys)

P.V.P. per recharge: € 6.40 (the recharge expires after 2 years)

• Monthly travel card

P.V.P. per month: € 27.15

• Gold travel card (Local Byelaw on Bus Access for Old Age Pensioners)

Article 18º. Only the following users shall be entitled to use each of the following fare types:

· Ordinary travel card (10 journeys)

  Any passenger who has purchased and kept their fare in good condition.

· School travel card (10 journeys)

  Passengers under 16 years old.

· Youth travel card (10 journeys)

  Student card (or similar) holders between 16 and 26 years old.

· Large family travel card (10 journeys)

  Valid Large family card holders.

· Monthly travel card

  Any passenger who has purchased and kept their fare in good condition.

· Gold travel card (Local Byelaw on Bus Access for Old Age Pensioners)

  Passengers who comply with the requirements set out in the Local Byelaw on Bus Access for Old Age Pensioners

  by Elche City Council.

Article 19º. Single Journey Fares, Travel Cards and Monthly Travel Cards may be used freely by any type of individual. However, the School, Youth, Large Family and Gold Travel Cards may only be used by authorised individuals who may be able to demonstrate their entitlement pursuant to article 18.

Article 20º. Passengers must ensure that their fares are used and validated correctly. Incorrect or fraudulent use may result in the withdrawal of fares by one of the Concession holder's staff.

Article 21º. All types of travel cards shall be supplied by the Concession holder in a contactless format.  Travel cards shall be supplied upon payment of a deposit which shall be refunded upon returning the card, and shall entitle the holder to a replacement in case of damage, unless caused by misuse or tampering.
Gold cards shall be supplied pursuant to the Local Byelaw stipulations.

Article 22º. All passengers must be in possession of a valid fare which must be retained until the end of their journey, except children under 4 years old.

a) Passengers may purchase their fare onboard the bus by paying, where possible, with exact change, although Concession holder staff may be able to provide change for up to €10.

b) Passengers may top up their travel cards onboard the bus by paying, where possible, with exact change or otherwise, the closest legal tender banknotes to the cost of their top up.

Article 23º. Passengers in possession of damaged travel cards shall be entitled to a free replacement, unless when caused by misuse or tampering, in which case they shall be required to pay a new deposit to obtain a replacement card.

Article 24º. Any passengers who fail to produce a valid fare when requested to do so by authorised staff shall be liable to pay a fine equivalent to twenty times the cost of a single journey fare, in addition to any administrative fines that may apply.

© Autobuses Urbanos de Elche S.L. - 2.020

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